Helmet Accident Replacement Policy

If you were involved in a riding accident, it is paramount that you replace your helmet. The materials used in riding helmets is specifically designed to withstand a single impact. Once an impact has occurred, the helmet is considered compromised and may not protect you in a secondary accident. Please keep in mind that the impact does not have to happen while riding. Dropping a helmet onto concrete or hard flooring can also damage the internal structures, even if there is not obvious external damage.

For your safety, Olson's tack shop along with all helmet manufacturers highly recommend replacing your helmet after every accident. Since a helmet can be an investment, the following manufacturers offer a replacement policy for helmets involved in a riding accident.

Charles Owen:

As of September 1, 2021, Charles Owen will be processing the helmet accident replacements for riders involved in a horseback riding accident directly through their website, for any Charles Owen helmet purchased within three (3) years of the accident. The owner of the accident helmet will need to complete and electronically submit the “Accident Form” to Charles Owen to receive a discounted replacement helmet. This form can be found on the Charles Owen website at http://www.charlesowen.com/accident-report

The replacement program is as follows:
50% off wholesale during the 1st year of ownership
35% off wholesale during the 2nd year of ownership
20% off wholesale during the 3rd year of ownership


Replacement policy for all/any style helmet involved in a horseback riding accident ONLY, must include the original receipt, must have been purchased within the last 12 months, and must include a descriptive letter of the accident signed and dated by the rider. The original helmet that was involved in the accident must be returned in order for a replacement to be issued.

Per GPA policy, only one accident replacement per new helmet purchased is allowed. No accident replacements will be allowed for a helmet originally purchased as an accident replacement.

Replacement costs as of January 1st 2020 will be 50% of the value of the helmet being replaced plus a $25 shipping charge.


Samshield will replace the helmet at 15% off of retail within 4 years of purchase. The helmet, a letter describing the accident, and receipt of purchase is required.


KASK believes in safety first, and will gladly replace any helmet involved in a horseback riding accident at a 20% discount up to 24 months from the purchase date.

The owner must fill out a Crash Replacement Form (available at Olson's) and the original helmet must be sent back with the paperwork.

One K

One K firmly believes that any helmet involved in a riding accident should be replaced and not worn again.

One K handles accident returns directly. Please follow the link below for instructions on returning your damaged helmet and receiving a discounted replacement: www.onekhelmets.com/replacement-policy

Phoenix Performance Products (Tipperary):

Manufacturer must be contacted directly regarding the replacement of the helmet. Phoenix Performance Products can be reached at: info@phoenixperformance.com